Effective Date: 01/01/2025

Welcome to Edwards Elevated Events. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This policy outlines how we collect, use, and protect your information.

1. Who We Are

Edwards Elevated Events

Website: www.edwardselevatedevents.co.uk

Email: enquiries@edwardselevatedevents.co.uk

2. What Information We Collect

We may collect and process the following information:

• Name

• Email address

• Phone number

• Delivery address

• Event details (e.g. occasion, date, location)

• Payment information (processed securely via third-party services)

• IP address and browsing behaviour on our website

3. How We Collect Information

We collect information when you:

• Place an order or make an enquiry

• Subscribe to our newsletter

• Contact us via our website or social media

• Interact with our website (via cookies or analytics tools)

4. How We Use Your Information

We use your data to:

• Process and fulfil your orders

• Communicate with you about your event or booking

• Provide customer support

• Improve our website and services

• Send marketing emails (with your consent)

5. Sharing Your Information

We do not sell your data. We may share information with:

• Payment processors (e.g., Stripe, Square)

• Delivery providers

• Website and marketing service providers

All third parties are required to respect your privacy and handle data in accordance with UK GDPR.

6. Your Rights

Under data protection laws, you have rights including:

• Access to the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent (e.g. unsubscribe from marketing)

To exercise your rights, contact us at enquiries@edwardselevatedevents.co.uk.

7. Cookies

We use cookies to improve your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings. For more info, see our Cookie Policy.

8. How We Protect Your Data

We implement security measures including SSL encryption and secure payment gateways. Your personal information is stored securely and only accessed by authorised personnel.

9. How Long We Keep Your Data

We retain your data only for as long as necessary for our business and legal obligations, typically up to 6 years for financial records.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Please review it periodically. Updates will be posted on this page with a revised effective date.